TERMS & F.A.Q.

when you make a purchase, you are agreeing to the applicable terms!


Prints + Limited Edition Prints + Original Artworks

Limited edition prints come signed and numbered by me. All other prints come titled and signed. Unless otherwise stated, original artwork will ship unframed. Prints are packed inside a plastic sleeve and a rigid envelope to prevent damage. Unless stated otherwise in product description, all prints will be mailed via USPS for both U.S. and international orders.


Jewelry

Unless stated otherwise in the product description, all jewelry items are one of a kind (OOAK). Return shipping cost is the responsibility of the buyer. Shipping costs cannot be refunded. To discuss repairs, please email ladamalunashop (at) gmail.com

If you need repairs for your jewelry after prolonged use, please email me and include pictures to determine if jewelry can be repaired. All shipping costs will be responsibility of the buyer.


Apparel

Women's Relaxed T-Shirts are printed on Bella + Canvas 6400. Unisex T-Shirts are printed on Bella + Canvas 3001. Unisex Long Sleeve Tee are printed on Bella + Canvas 3501. Please be sure to select correct size when ordering. Product measurements may vary by up to 2" (5 cm).

Women's Relaxed T-Shirt - Size Chart
Size Length (in.) Chest (in.) Length (cm) Chest (cm)
S 25 1/4" 34" - 37" 63.5 cm 86.4 - 94 cm
M 26" 38" - 41" 66 cm 96.5 - 104.1 cm
L 26 3/4" 42"-45" 66 cm 106.7 - 114.3 cm
XL 27 1/2" 46"-49" 68.6 cm 116.8 - 124.5 cm
2XL 28 1/4" 50"-53" 71.1 127 - 134.6 cm
3XL 29" 54"-57" 73.7 cm 137.2 - 144.8 cm

Unisex T-Shirt - Size Chart
Size Length (in.) Chest (in.) Length (cm) Chest (cm)
XS 27" 31" - 34" 68.6 cm 78.7 - 86.4 cm
S 28" 34" - 37" 71.1 cm 86.4 - 94 cm
M 29" 38" - 41" 73.7 cm 96.5 - 104.1 cm
L 30" 42" - 45" 76.2 cm 106.7 - 114.3 cm
XL 31" 46" - 49" 78.7 cm 116.8 - 124.5 cm
2XL 32" 50" - 53" 81.3 cm 127 - 134.6 cm
3XL 33" 54"- 57" 83.8 cm 137.2 - 144.8 cm
4XL 34" 58" - 61" 86.4 cm 147.3 - 155 cm
5XL 35" 62" - 65" 89 cm 157.5 - 165 cm

Unisex Long Sleeve Tee - Size Chart
Size Length (in.) Chest (in.) Sleeve Length (in.) Length (cm) Chest (cm) Sleeve Length (cm)
XS 27" 31" - 34" 25" 68.6 cm 78.7 - 86.4 cm 63.5 cm
S 28" 34" - 37" 25 5/8" 71.1 cm 86.4 - 94 cm 65 cm
M 29" 38" - 41" 26 1/4" 73.7 cm 96.5 - 104.1 cm 66.5 cm
L 30" 42" - 45" 26 7/8" 76.2 cm 106.7 - 114.3 cm 68.3 cm
XL 31" 46" - 49" 27 1/2" 78.7 cm 116.8 - 124.5 cm 69.8 cm
2XL 32" 50" - 53" 28 1/8" 81.3 cm 127 - 134.6 cm 71.4 cm

Care instructions:

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.

Returns will only be accepted if the item is received in a misprinted/damaged/defective condition. Please email me within 14 days of receipt of item to ladamalunashop (at) gmail.com.


Tattoos / Tattoo Tickets

This is one of my most asked questions. While I don’t tattoo myself, you can purchase a tattoo ticket here. This is a way to support me and help me continue creating while it gives you my permission to get my art tattooed. Please note, the listing is not a physical product and there are no refunds on the listing. Also, please consider purchasing a print of the art you’re interested in getting tattooed as I do not provide scans of my work.


Payment & Shipping

Payment methods include credit cards, Apple Pay (processed with Stripe), PayPal and Afterpay. If you would like to make a purchase from a country not supported by Stripe, please inquire via email to make payment arrangements. Items will ship after payment has been received. All orders placed in the state of California are subject to sales tax.

Please review your order prior to placing the order for accuracy. I cannot be responsible for errors or accidentally placing orders. If you have any questions at all please contact me prior to placing an order.

Currently, all orders are shipped with USPS in efforts to keep the cost to a minimum. Shipping costs are not refundable. If you purchased an item with the wrong address, please contact promptly via email to make corrections. I cannot be responsible for items damaged during shipping. Rush shipping is currently not available. For international orders, buyer is responsible for all duties and custom charges. For questions, please contact via email.

Items shall be shipped 5-7 business days after the order is placed. Domestic orders can take 1-7 days to arrive. International orders can take two weeks or longer to arrive. All items will be mailed via USPS for both U.S. and international orders. If you have any questions, please contact me via email ladamalunashop (at) gmail.com. If you need me to ship with a different courier, please contact me before placing an order.


Damaged + Lost Orders

If you receive your order damaged, please email me as soon as possible and include photos of the damage. Depending on the circumstances, I can either repair, replace the item or issue a refund. Replacements/refunds will be done after reviewing the information and under my discretion. Vintage findings cannot be repaired or returned. If your order is lost during shipping, please email me and I will do my best to track it down. Please keep in mind that a claim with USPS might be necessary. Original art/illustrations cannot be replaced.


Returns

Returns are not accepted unless you have received the wrong item or your item gets damaged during shipping. Please email me at ladamalunashop (at) gmail.com. Returns of non-damaged goods are not accepted.


Photography

I am available for hire to shoot live shows, portraits, weddings, engagements, product photography, or other events. I am readily available in Southern California and I’m willing to travel further for other opportunities. Please email me at ladamalunashop (at) gmail.com to discuss pricing and details.


Commissions / Custom Designs + Illustrations

I am available for commissions for custom illustrations and designs. A non-refundable deposit will be required for me to begin working on a commission. Please note, requests must be within the realm of my style. I will not duplicate existing ideas and will not copy other artists’ styles. Please email me for details pricing and timing.


Other questions?

Please check periodically as I will update this page with newer information. If you have any questions not covered here please don’t hesitate to ask!